JOBS
STATUS: OPEN
PROGRAM
MANAGER
(FULL-TIME)
JOB SUMMARY
Join HD Premier as a Program Manager and be part of creating exceptional island experiences. Take ownership of program development from proposal to execution, serve as a key client liaison, while building strong vendor relationships and maintaining our high standards of service delivery. If you’re passionate about the Hospitality Industry, have a knack for creative planning, and are eager to grow in a dynamic environment, this is your opportunity to shine.
ABOUT THE JOB
As a Program Manager at HD Premier, you'll play a vital role in our program development and execution process. Your focus will be on crafting compelling proposals, collaborating with clients as one of their main points of contact, managing vendor relationships, and ensuring flawless program execution from concept to completion.
We operate as an agile company, and in this role, you'll collaborate with various departments to bring our clients' visions to life.
While the following list outlines your primary responsibilities, this position is not limited to these tasks, as the dynamic nature of our business may require flexibility and additional duties:
Proposal Development and Management
Creating detailed proposals, service agreements, and site itineraries
Managing internal and external revision processes
Collaborating with teams to maintain creative standards
Preparing recosts and final invoices
Ensuring all documentation meets HD Premier's quality standards
Program Execution
Coordinating and conducting site inspections
Developing and executing comprehensive service orders
Managing arrival and departure manifests
Traveling to neighboring islands for program execution, client meetings, and industry events
Ensuring seamless program delivery from concept to completion
Financial Management
Preparing and updating estimated final invoices
Monitoring and maintaining program margins
Contributing to profitability goals through effective budget management
Vendor Relations
Evaluating and negotiating vendor net rates and contracts
Managing vendor relationships and communications
Initiating and coordinating vendor blocks based on program needs
Building and maintaining strong industry partnerships
This position requires a detail-oriented approach, excellent communication skills, and the ability to prioritize effectively in a fast-paced environment. You'll need to balance day-to-day operational needs with creative program design while maintaining our high standards of quality and service.
ABOUT YOU
We're looking for someone who embodies HD Premier's spirit and is passionate about creating exceptional event experiences through thoughtful planning, flawless management, and tireless execution for our clients.
You love—
Creating memorable experiences for clients
Collaborating with colleagues to build meaningful client relationships and exceed expectations
Writing and storytelling to bring event concepts to life
Finding creative solutions to logistical challenges
Learning and growing in the DMC industry
Contributing to team success
It should be easy for you—
To communicate openly and effectively as part of a client-facing team
To understand client needs and translate them into actionable plans
To adapt to changing circumstances and think on your feet
To manage multiple tasks while maintaining attention to detail
Take a breath and pause to always deliver from your heart
You have—
2-5 years of experience in event planning, program coordination, or related field
Developed understanding of project management, and/or similar event production principles
Strong writing and communication skills
Proficiency with Microsoft Office suite
Understanding of program budgeting and margin management
Ability to travel inter-island as needed
Excellence in vendor relationship management
THE OFFER
Position: Program Manager
Start date: May/June 2025
Status: Exempt, full-time
Compensation: Please include your desired salary range in your application, considering our comprehensive benefits package outlined below
Location: Hawaiian Islands, remote with travel Interisland
As a full-time employee, you will have access to our comprehensive HD Premier benefits package, which includes:
Full medical coverage, vision and dental insurance through our premium HMSA and HDS plans
15 days of paid vacation to rest, recharge, and explore
A discretionary "13th Month" end of year pay to celebrate your contributions
12 paid "HoliYAYs" – HD Premier's flexible choice program, celebrating diversity, spirituality, history and YOU!
Access to MUA partnership programs for employee wellbeing, professional development and team performance coaching
Flexible working environment with a blend of both office space and remote work available
Growth opportunities within HD Premier as we continue to expand
At HD Premier, we're committed to nurturing your professional and personal growth, helping you build a rewarding career in the DMC industry.
After You Apply
Our hiring process is designed to be thorough and transparent:
We will keep this application open for min. 14 days
All incoming applications will be reviewed promptly
We will reach out to candidates who advance to the interview stage; expect up to 2-3 interviews if selected; and assessments from our third party MUA.
During the interview process, we'll discuss our current operations and programs
We want to hear in detail how you've managed similar tasks in prior positions, learn about you personally, your work background, and dive into your professional knowledge
Our plan is to have this position start as soon as possible
Please note that we won't be able to offer individual feedback during the screening process, but we will send each applicant a notification of our decision.
We understand that applying for a new job is a demanding process and represents a significant, long-term career move to consider. We appreciate you giving us that consideration, and we promise to give you our full attention in return. We look forward to hearing from you!
How to ApplY
Please submit an application that speaks directly to this position. Tell us about yourself, what you can bring to HD Premier, and why this position is the right next step for you. Tell us why you are a program manager, why you love working for a DMC, and how your experience aligns with this opportunity. Be descriptive, but don’t feel the need to write a novel—800 words or so should be plenty. Lastly, be sure to provide examples of similar positions or projects you have worked on that shaped you into the perfect match for this role.
Send your application to: hr@hd-premier.com