As an Airport Greeter at HD Premier, you'll be responsible for executing arrivals and departures for our corporate programs and incentive travel experiences. This is a casual, part-time or project-based role, ideal for professionals who enjoy flexible schedules and hands-on work in a fast-paced hospitality environment.

This role is highly collaborative and hands-on, requiring flexibility, attention to detail, and a deep commitment to service. You'll be part of a team that sets the standard for destination management in Hawaii – or how we call it at HD Premier: Delivering the UnExperienced!

While the following list outlines your primary responsibilities, this position is not limited to these tasks, as the dynamic nature of our business may require flexibility and additional duties:

AIRPORT OPERATIONS & GUEST EXPERIENCE

• Serve as the on-site point of contact for HD Premier during airport arrivals and departures

• Greet guests upon arrival with a professional and welcoming demeanor

• Coordinate ground transportation, luggage handling, and hotel transfers

• Maintain real-time updates on flight schedules and guest arrivals

• Ensure VIP guests receive personalized attention and seamless service

• Provide itinerary support and answer questions about local logistics

CLIENT & VENDOR RELATIONS  

• Communicate with drivers, hotel staff, and event coordinators to ensure smooth transitions

• Assist with VIP needs, including executive preferences and special requests

• Coordinate with transportation providers and activity partners

• Maintain professional and courteous communication at all times

TEAM COLLABORATION & LEADERSHIP 

• Participate in program briefings and debriefings

• Support Lead Travel Director and Account Manager in scheduling and logistics

• Promote teamwork and uphold HD Premier's standards of conduct and appearance

This position requires a detail-oriented approach, excellent communication skills, and the ability to prioritize effectively in a fast-paced environment.